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Shipping

Australian Orders

For deliveries to Australian addresses customers have 2 options:

1.   Parcel Post (2-7 business days)

1 or 2 pairs of Mox: $10 flat rate
3 or more pairs: FREE SHIPPING Australia wide

2.   Express Post (next day delivery) – an additional $3 per order (FREE UPGRADE FOR CHRISTMAS)

Orders are typically dispatched within 24 hours of being placed. Our delivery times are as advised by Australia Post.

All orders placed by midnight Tuesday December 19 will be sent via Express Post to arrive for Christmas. 

International Orders

Mox are proud to ship around the world from Australia. Delivery to international destinations is estimated at 3-10 business days.

Our current shipping charges are:

New Zealand – up to 5 pairs: $15 flat rate

Asian countries  – 1, 2 or 3 pairs: $15 flat rate. 4, or 5 pairs: $20 flat rate

European countries - $20 for the 1st pair, and $4 for each additional pair up to 5 pairs

Rest of the world - $20 for the 1st pair, and $5 for each additional pair up to 5 pairs

USA & Canada – please order directly from moxshoes.com

 

For a full list of countries Mox ships to please review our International Shipping Destination list.  If you are located elsewhere, or would like to order more than 6 pairs of Mox at one time, please contact us via hello@moxonline.com.au we can advise you regarding postage.

If you are located elsewhere in the world and are interested in purchasing our shoes, please drop us a line via the Contact Us page on our website, expressing your interest and country of origin and we can advise you regarding postage.

 

Important shipping notes:

Mox is not responsible for replacing packages sent to erroneous or outdated addresses, as entered by the customer, so please be sure to double check your shipping address before placing your order.

Due to the cost of shipping from Australia there is no exchange or warranty on orders outside Australia. If you have not done so already we strongly recommend you refer to the guide on our Sizing page.

Orders to countries outside Australia may be subject to import duties and/or taxes, which are applied when your package reaches your country. Your order is shipped on a Delivery Duty Unpaid basis. We are unable to estimate the amount of duties and taxes your package will incur as these charges are imposed directly by your local customs. Payment of these is necessary to release your order from customs. For more information, please contact your local customs office. Please note we do not provide refund on items returned to Mox due to unpaid duties and taxes on the destination country.

By placing your order you agree with our terms and conditions which included the information provided on the Mox Shipping Page.  



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